CLAIMS

Being involved in an accident or claim situation can be both upsetting and confusing. We recommend the following steps:

At the accident scene:

• Get all Details. Record names, phone numbers, addresses, vehicle insurers, and car registrations of all parties involved.
• Call the Garda. Remember, it is your duty to call the Garda when you are in involved in a road traffic accident.
• Take photos of the scene (if possible). This can be very useful when presenting your claim.
• Contact XS Direct Immediately If you are involved in ANY incident that may lead to a claim you must contact XS Direct as soon as possible. You can contact us by phone on: Locall 0818 771800 [9am - 5pm] or email us at claims@xsdirect.ie
• Remember, your policy excess applies to any claim made under the policy, including claims made by Third Parties