Customers with XS Direct Motor Policies
XS Direct ceased to accept new business from 07/01/2022 and renewals from 01/03/2022 as a Managing General Agent on behalf of Arch Insurance (EU) dac (AIEU). AIEU will honour all the AIEU contracts of insurance taken out prior to the above-mentioned dates and AIEU will fulfil all policyholder obligations in relation to those policies. If your policy is underwritten by AIEU please use the contactdetails below (please refer to your policy certificate for details of your underwriter).

Customer Service                                                                                    Claims
Please contact the broker from whom you purchased your policy            To report or discuss a claim on an AIEU policy please contact:
                                                                                                                   Matrix Claims Services Ltd
                                                                                                                   Telephone: (01) 635 0302
                                                                                                                   Email: xsdirect@matrixclaims.ie