Customers with XS Direct Motor Policies
XS Direct ceased to accept new business from 07/01/2022 and renewals from 01/03/2022 as a Managing General Agent on behalf of Arch Insurance (EU) dac (AIEU). AIEU will honour all the AIEU contracts of insurance taken out prior to the above-mentioned dates and AIEU will fulfil all policyholder obligations in relation to those policies. If your policy is underwritten by AIEU please use the contactdetails below (please refer to your policy certificate for details of your underwriter).

Customer Service                                                                                    Claims
Please contact the broker from whom you purchased your policy            To report or discuss a claim on an AIEU policy please contact:
                                                                                                                   Matrix Claims Services Ltd
                                                                                                                   Telephone: (01) 635 0302
                                                                                                                   Email: xsdirect@matrixclaims.ie   

Customers with Other Policies Purchased from XS Direct
XS Direct has ceased its retail activities on behalf of its panel of insurers. Please find below a list of relevant contact details for polices of each insurer which we distributed as a retail broker. Please check your policy documents for details of your insurer:

Arch Insurance (EU) dac
If you purchased your policy directly from XS Direct,

please contact:

Gallivan Murphy Insurance Brokers Limited, trading as GMIB.ie
Killarney Business Centre,

Upper High Street,

Killarney, Co. Kerry

Telephone: 0818 92 92 42

 

KennCo Underwriting Ltd underwritten by AXA Insurance dac or Arch Insurance (EU) dac
Customer Service
KennCo Insurance
Telephone: (01) 409 2600
Email: insurance@kennco.ie
Claims
KennCo Insurance
Telephone:
(01) 409 2600 (select option 4) or for out of hours call
(01) 273 5195
Email: claims@kennco.ie

Prestige Underwriting Services (Ireland) Limited t/a Octane Underwriting underwritten by AXA Insurance dac
Customer Service
Abbey Autoline
Ground Floor, Teach Chinn Ard, Ashe Street, Cavan, H12 PF67
Telephone: 0818 8086 66
Email: hello@abbeyautoline.ie
Claims
AXA Insurance dac
Telephone: 0818 7 365 24

Patrona Underwriting Limited underwritten by Arch Insurance (EU) dac
Customer Service
City Financial Marketing Group Ltd, T/A www.insuremycars.ie
Insurance House, 62A Terenure Road North, Dublin 6w, D6W CF54
Telephone: (01) 231 9332
Claims
Patrona Underwriting
Telephone: (053) 918 0333
Email:newclaims@patrona.ie

AXA Insurance dac
Customer Service
Best Cover Insurance
Unit 8c Ashbourne Town Centre, Ashbourne, Co. Meath
Telephone: (01) 254 6146
Email: Info@bestcover.ie
Claims
AXA Insurance dac
Telephone: 0818 7 365 24

Footprint Underwriting DAC underwritten by Accredited Insurance (Europe) Limited
Customer Service
Footprint Underwriting
Phone: (01) 908 9040
Email: info@FootprintUnderwriting.ie
Claims
Footprint Underwriting
Telephone: (01) 908 9030
Email: claims@footprintunderwriting.ie

Willis Towers Watson
Customer Service
WTW
Willis Towers Watson House, Elm Park Business Campus, Merrion Road, Dublin 4
Telephone: (01) 799 6537
Email: Olivia.wall@willistowerswatson.com
Claims
AXA Insurance dac
Telephone: 0818 7 365 24

Patrona Underwriting Limited t/a Bump Insurance underwritten by Arch Insurance (EU) dac
Claims
Bump Insurance
Telephone: (091) 421 111